From pre-deployment to recycling, we'll provide ongoing support to help you manage and protect your technology

  • Pre-Deployment

    We'll pre-configure your devices for a seamless out-of-the-box experience upon delivery. We will:

    • Update the Operating System and imaging on all devices
    • Enroll desired Apps
    • Set up Wi-Fi and enroll devices on your school's domain
    • Validate functionality of the devices
    • Create asset tags and provide file of tag numbers that corresponds to the manufacturer's serial numbers
  • Setup

    Geek Squad® agents will come to your school to assist with the following during device deployment:

    • De-boxing, organizing and distributing devices
    • Connecting to school network
    • Connections to existing hardware, such as printers or smart boards
    • Professional development
  • Protection

    Enhance and extend your manufacturer's warranty with Geek Squad® Protection Plans covering:

    • Normal wear and tear
    • One-time battery replacement
    • Parts and labor coverage
  • Support

    For Help Desk support outside of school and school hours, we offer Geek Squad® Remote Support with application-based chat interaction:

    • Basic support and device troubleshooting
    • Application questions and setup
    • User Account Management support
    • Password resets
  • Recycling and Trade-In

    Trade-in your used devices for credit for your school or let us recycle them responsibly. Three easy steps to trade-in or recycle your devices:

    • Call an Account Manager to receive an estimate for your trade-in value or learn how we can help you recycle them
    • Accept the trade-in quote and ship devices to us with packaging and labels we provide or we will arrange device pick up
    • We'll credit your account with the trade-in value you can apply to new purchases